Reception The reception is open daily from 8 am - 5 pm and our team will be happy to answer any of your questions and help with any problems. If you are planning to arrive after 5 pm, please contact us in advance so that we can deposit your key accordingly! Outside reception hours, you are welcome to leave us a message on our answering machine. We'll get back to you. Tel.: +49 40 - 38 07 81 42 ALWAYS THERE FOR YOU